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Pharmacy First Scotland

NHS Pharmacy First Scotland is a service offered by our pharmacy to assist patients with access to advice and appropriate treatment for minor illnesses and common health complaints without the need for a GP appointment.
Just walk-in to our pharmacy.

Conditions We Can Treat

Acne
Acne is a common skin condition that affects most people at some point. It causes spots, oily skin and sometimes skin that’s hot or painful to touch. Acne most commonly develops on the face which affects almost everyone with acne, on the back or on the chest.
Expert treatment for acne breakouts and related skin issues.
Allergies
An allergy is a reaction the body has to a particular food or substance. Allergies are very common. They’re thought to affect more than 1 in 4 people in the UK at some point in their lives. Our experienced pharmacists can help you with allergies.
Expert allergy help from our pharmacists.
Backache
Back pain, particularly lower back pain, is very common. It usually improves within a few weeks but can sometimes last longer or keep coming back. Back pain can range from a muscle ache to a shooting, burning or stabbing feeling. We can help you with back pain.
Expert relief for back pain - fast.
Cold Sores
Cold sores are small blisters that develop on the lips or around the mouth. They’re caused by the herpes simplex virus (HSV) and usually clear up without treatment within 7 to 10 days. Our experienced pharmacists can help you with cold sores.
Get relief from cold sores with our expert pharmacists.
Diarrhoea
Diarrhoea is passing looser, watery or more frequent poo (stools) than is normal for you. It affects most people from time to time and is usually nothing to worry about. It can be distressing and unpleasant. It normally clears quickly or our pharmacist can help you.
Fast relief for diarrhoea with our pharmacist.
Earache
Earache can be a sharp, dull or burning ear pain that comes and goes or is constant. Earache is a common problem, particularly in children. It can be worrying, but it’s usually only caused by a minor infection and will often get better in a few days or we can help you.
Quick relief for kids' earaches.
Haemorrhoids
Hemorrhoids (HEM-uh-roids), also called piles, are swollen veins in the anus and lower rectum. Hemorrhoids are similar to varicose veins. Hemorrhoids can develop inside the rectum, called internal hemorrhoids. They also can develop under the skin around the anus.
Relief for swollen veins in the anus and rectum - Hemorrhoid care.
Headache
A headache is pain or discomfort in the head or face. Headaches vary greatly in terms of the location and intensity of the pain, and how often the headaches occur. The brain tissue doesn't have pain-sensitive nerve fibres and doesn't feel pain. We can help you.
Fast relief for headaches, no matter the type or frequency.
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Impetigo
Impetigo is a skin infection that's very contagious but not usually serious. It often gets better in 7 to 10 days if you get treatment. Anyone can get it, but it's very common in young children. Why not use our pharmacy first service within our pharmacy to quickly help with Impetigo.
Rapid Impetigo relief with our pharmacy service.
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Shingles
Shingles is a viral infection that manifests as a painful rash, affecting people of all ages but more commonly seen in the elderly. It is caused by the same virus that causes chickenpox and can leave lasting nerve pain. Early treatment is key to managing this uncomfortable condition.
Fast, effective treatment for painful shingles rash.
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Sore Throat
Sore throats are a frequent occurrence, but usually not a cause for concern. With time, they typically resolve on their own, lasting no longer than a week. So, there's no need to fret when the discomfort hits. Our pharmacy first service can help you to speedily recover.
Quickly heal sore throats with our pharmacy service.
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Thrush
Thrush is a very common yeast infection. It’s not a sexually transmitted infection. It’s usually harmless but it can be uncomfortable and keep coming back. Some people have no signs of thrush at all. Sometimes there is too much yeast and it can cause symptoms.
Expert treatment for thrush and recurring yeast infections.
Urinary Tract Infections (UTIs)
Urinary tract infections (UTIs) are usually caused by bacteria from poo entering the urinary tract. The bacteria enter through the tube that carries pee out of the body (urethra). Women have a shorter urethra than men. This means bacteria are more likely to reach the bladder or kidneys and cause an infection.
UTI Relief: Eliminate bacterial infections and discomfort.
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About Pharmacy First Scotland

We can provide you the same treatments you would get from a GP.
The Pharmacy First Scotland Service is an accessible service for all, where you can receive support, advice and if necessary, medication to support you with common conditions.
How Do I Access the Service?
Anyone registered with a GP in Scotland or residing in Scotland is eligible to use this service.

Simply visit our pharmacy.

There is no need to book an appointment but if you have a fever or are experiencing any other COVID related symptoms, please call ahead to speak to a member of the Pharmacy Team before visiting us in person.

What to expect?
  • Information Request: The pharmacist will ask for your name, date of birth, and postcode to record the consultation.
  • Consultation: Discuss your symptoms with the team.
  • Advice and Treatment: Receive expert advice and, if necessary, medication.
  • Referral: If more specialised care is needed, our team may refer you to another healthcare professional, such as your GP.
  • Privacy: If you prefer privacy, you can request to use the consultation area or room.

What Conditions are Covered?
Our teams can offer advice and treatment using over-the-counter medications for a variety of common conditions including constipation, diarrhoea, head lice, haemorrhoids, mouth ulcers, threadworms, warts, dry eyes, ear wax removal, eczema, as well as pain relief and anti-inflammatory medications for various conditions.

If you think you have one of these conditions, you can have a private consultation with one of our pharmacists. They can support you with advice tailored to your needs and suggest treatments to help manage your symptoms.

If you want a specific medicine or product, you may need to purchase it.

Additionally, all pharmacies can provide some prescription medications for urinary tract infections, some skin infections (including insect bites), hay fever, shingles, and impetigo, following a consultation with a pharmacist.

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